Glorious. They can "help you", see how I laugh. You should've asked them to mail you the " $ " on your account. No can do, because it's just Jets Rewards Points to buy a watery Coke. And when I say a watery Coke, I mean just one. This FO is the absolute worst, but I'm almost starting to feel vaguely sorry for these reps. Kinda like I feel vaguely sorry for inmates picking up garbage on the roadside.