Oh wow. Same exact thing happened to me. I posted about it earlier. They had told me they would give me credit for the 2nd seat and give me the points. I would see this within a week. That was on 1/3. Still nothing. I have not had time to contact them but it now sounds like it will be useless to do so. I will try to contact them next week to see what they will do. I did photo copy the on-line conversation so I would have proof that they agreed to fix it. Let me know if you get any results.